At Sipharmony, we believe in modern communications. Ticket systems are boring, cumbersome, and easily mismanaged. It's hard to ignore customers when they are right there in Discord 😉
We care about customers and supporting our product, not SLA's and micromanaged support teams. We've seen that played out. Small tickets become huge tickets real fast.
We are constantly updating our Docusaurus. From how to use Sipharmony to using our API, our documentation has it all!
