At Sipharmony, we believe in modern communications. Ticket systems are boring, cumbersome, and easily mismanaged. It's hard to ignore customers when they are right there in Discord 😉
We care about customers and supporting our product, not SLA's and micromanaged support teams. We've seen that played out. Small tickets become huge tickets real fast.
We are constantly updating our Docusaurus. If there is something missing from our online documentation, let us know!
Pre-sale, technical support, games, chatting.. whatever it is, we're here to keep you company! We even use mee6 for tickets and our Sipharmony Coin Currency!